I would rather suck start a Cumming Diesel Tractor in the dead of winter than use Expedia.com again.

Is that too much imagery? Sorry to some of you who are cleaning up hot coffee off your ifoam but I am about to do something I have NEVER EVER done in my Social Media life. I am going to use this blog to call Bullshit to a business that is screwing people left and right and they think they are doing us a favor.

Seriously and I apologize if I am going to turn a couple people off because of this post. Personally I think it is kind of of a dick move to trash a company on social media and not get their side of the story. But here is the issue guys and gals – They won’t give me a straight answer and refer to some policy that they have to follow. Let me tell you what happened.

When we went to the Redneck Rivera I had to travel solo as Geranium was flying from Seattle and she was going to meet me in Pensacola. Traditionally I always book air travel through the airlines directly because I have never had any issues. They also are great about booking me on a flight if I get stuck or a flight gets cancelled. This trip since we were needing a car I booked through Expedia and did a bundle. I was able to get the car a tad cheaper even though the flight was fairly expensive. It was a direct flight so I really didn’t care too much.

Getting down to Pensacola wasn’t a deal and even though I was delayed on the ground in Newark no issues.

The return however, was eye opening on how Expedia and what I now have learned all other booking companies do with their customer service. For the return flight back to Newark our flight gets cancelled. It happens. Now I am on the phone with United Airlines to get rebooked. They inform me because I didn’t book directly with them I have to contact the booking company so I am on the phone with Expedia for about 20 minutes.

I get skillet on the phone and explain that my flight is cancelled and I would like to be booked on the next flight. Meanwhile Geranium has been automatically rebooked on a flight tomorrow because she has some serious airline privileges with United. I on the other hand do not so I am still on hold with skillet. He informs me that because the flight has been cancelled he can’t help me get on a new flight but will refund my money for the cancelled flight.

Then……and here is where I almost cause a fucking scene in the airport. He has the balls to ask me if I would like for him to book me on a flight tomorrow. I ask him what if this flight gets cancelled for whatever reason will he do the same thing and give me credit but I am shit out of luck? He says yes.

I ask for a supervisor, there isn’t one. I take to Twitter and Direct Messages and get no solution. Seriously I am now stuck in Pensacola and now have to shell out over 7 bills to get me home. I book my return directly with Delta since the United flight that Geranium was going to burn miles to get me on was now sold out.

I was pissed. I still am pissed. That is why I wanted to wait at least a month to take my anger out and post on Social Media. I want all of you out there, all 15 of you, to know that if you book though a booking company like Expedia and if something happens to the flight you are screwed.

Ok Rant over but seriously Expedia – Go Fuck yourselves.

The packing up and leaving a rental is always the worst
Seriously how much shit did you guys bring?
This is the car of 2 people who don’t have kids and what we would find out later will take 24 hours get home.
Had to Uber to a Hotel since we were stuck in Pensacola
They should change the number to say 1-800-SCREWED
Part of my exchange with Expedia Customer Service
But they act like they care. They don’t give 2 shits!

I hope you at least had a laugh at my expense. Book Direct Folks. Don’t be a dumbass like Carbunkle Trumpet.

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